RekTec Information CRM - Trusted CRM System Service Provider for Medium to Large/Enterprise-Scale Companies

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Industry Challenges

Lack of asset management for customer information

Lack of asset management for customer information

Lack of unified customer identification mechanisms and source tracking, leading to high customer maintenance costs
Lack of transparency in marketing processes

Lack of transparency in marketing processes

Insufficient digital tools to monitor marketing processes and activities
Non-standard and invisible sales processes

Non-standard and invisible sales processes

Lack of visual process guidance for sales personnel to manage customers efficiently
Lack of consistent service experience

Lack of consistent service experience

Lack of consistent service experience and resulting in wasted human resources

RekTec Information Healthcare Industry Solutions

Unified Membership View

Unified identification, integration, and management of membership data across multiple channels and organizations, with insights and tagging to guide membership operations
Market Management

Establish closed-loop management for marketing activities, conduct targeted marketing campaigns based on member insights to improve the return on marketing investment
Sales Management

Create refined sales tools for detailed business process management, enhance business capability replication and drive conversion through sales data analysis

Membership Service Management

Establish membership service plans, guide business operations for member care, MOT services, and service marketing, providing tasks and reminders
Loyalty Management

Filter high-value customers through membership levels and benefits, promote customer activity and manage customer loyalty
Membership Management

Unify membership databases, and conduct targeted marketing and care based on member tags and profiles to enhance repeat purchases and managed marketing.

Unified Membership View

Unified identification, integration, and management of membership data across multiple channels and organizations, with insights and tagging to guide membership operations
Market Management

Establish closed-loop management for marketing activities, conduct targeted marketing campaigns based on member insights to improve the return on marketing investment
Sales Management

Create refined sales tools for detailed business process management, enhance business capability replication and drive conversion through sales data analysis
Membership Service Management

Establish membership service plans, guide business operations for member care, MOT services, and service marketing, providing tasks and reminders
Loyalty Management

Filter high-value customers through membership levels and benefits, promote customer activity and manage customer loyalty

Solution Value

Refine Customer Management

Establish customer health profiles, unify and standardize information management; analyze customers in multiple dimensions, create tag profiles; accurately identify target customer groups, differentiate marketing and services, and manage family health effectively.
Closed-loop Market Activity Management

Connect with social platforms for specialized health knowledge dissemination and education. Capture customer behavior, establish customer segmentation, and conduct precise marketing. Achieve digital closed-loop management of marketing processes to improve ROI.
Standardized Sales Process

Standardize, refine, and visually manage various business processes to empower operations and enhance team capabilities.
Provide Diverse Value-added Services

Based on health management, automate and intelligently serve customers proactively to improve service satisfaction, manage health and prevent diseases, segment customers, provide differentiated services, and find growth opportunities among existing customers.

Customer Success Stories

Achieve digital upgrade of marketing and service through centralized membership data asset management
Harmonious Home Healthcare enhances overall marketing and service capabilities with RekTec Information platform
Assists Weisi in connecting customers, channels, and marketing teams to improve efficiency and promote growth
Karl Storz leverages RekTec Information to significantly improve channel system office efficiency

Achieve digital upgrade of marketing and service through centralized membership data asset management
Harmonious Home Healthcare enhances overall marketing and service capabilities with RekTec Information platform
Assists Weisi in connecting customers, channels, and marketing teams to improve efficiency and promote growth
Karl Storz leverages RekTec Information to significantly improve channel system office efficiency

Why Choose RekTec Information

Team Advantages

800+ enterprise service experts providing professional product experience
Service Advantages

Comprehensive services spanning consultation, implementation, and customer success.
Case Advantages

More than 800 industry benchmark cooperation experiences, global transformation expertise.
Industry Coverage

High-tech/New Energy, Manufacturing, and 7 major industries.

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Embark on the new era of digital transformation immediately

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400 9289 022

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marketing@rektec.com.cn

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