RekTec Information CRM - Trusted CRM System Service Provider for Medium to Large/Enterprise-Scale Companies

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Industry Challenges

Non-unified Customer Information

Non-unified Customer Information

Indistinct customer acquisition and retention strategies for different target groups, using a rudimentary customer management model.
Inconsistent sales processes

Inconsistent sales processes

Customers are involved in a wide range of businesses with complex processes; sales experience is hard to accumulate, and the sales process is not visible.
Difficult Channel Coordination

Difficult Channel Coordination

The company has various marketing channels, but their positioning is not clear enough to achieve reasonable resource allocation.
Customer Churn and Lack of Loyalty

Customer Churn and Lack of Loyalty

Unable to timely explore customer needs, low customer satisfaction, and insufficient brand loyalty.

RekTec Information Modern Service Industry Solutions

Customer Management

Complete customer data (profiles, sales volume, needs, etc.), supporting goal setting, policy formulation, and customer segmentation management.
Marketing Management

Enhance marketing and accelerate growth through omnichannel lead acquisition, evaluation, nurturing, and conversion capabilities.
Sales Management

Conduct sales forecasting based on customer needs and opportunities, and follow up on forecast analysis, while tracking order, shipment, and payment progress.

Service Management

Standardize complaint processes to track progress in real-time, conduct proactive services, and customer follow-ups.
Loyalty Management

Establish an attractive loyalty management model through mathematical models, retain customers with value-added services and benefits, and achieve mutual benefits with partners.
Channel Coordination Management

Help businesses connect the entire chain from enterprises, partners to end customers, and achieve digital growth in channel operations.

Multi-system Integration

Integrate CRM with ERP, WeChat for business, BI, call centers, and other systems based on actual business scenarios to synchronize data and improve business collaboration efficiency.
Intelligent Analysis

Multi-dimensional intelligent analysis to help businesses clearly understand customers and business, make timely scientific decisions, and proactively respond to market changes.
Intelligent Analysis

Multi-dimensional intelligent analysis to help businesses clearly understand customers and business, make timely scientific decisions, and proactively respond to market changes.

Customer Management

Complete customer data (profiles, sales volume, needs, etc.), supporting goal setting, policy formulation, and customer segmentation management.
Marketing Management

Enhance marketing and accelerate growth through omnichannel lead acquisition, evaluation, nurturing, and conversion capabilities.
Sales Management

Conduct sales forecasting based on customer needs and opportunities, and follow up on forecast analysis, while tracking order, shipment, and payment progress.
Service Management

Standardize complaint processes to track progress in real-time, conduct proactive services, and customer follow-ups.
Loyalty Management

Establish an attractive loyalty management model through mathematical models, retain customers with value-added services and benefits, and achieve mutual benefits with partners.
Channel Coordination Management

Help businesses connect the entire chain from enterprises, partners to end customers, and achieve digital growth in channel operations.
Multi-system Integration

Integrate CRM with ERP, WeChat for business, BI, call centers, and other systems based on actual business scenarios to synchronize data and improve business collaboration efficiency.
Intelligent Analysis

Multi-dimensional intelligent analysis to help businesses clearly understand customers and business, make timely scientific decisions, and proactively respond to market changes.

Solution Value

Enhance Customer Value

Meet customers' personalized needs through flexible combinations of different products or benefits, retain customers with value-added services, and achieve mutual benefits with partners.
Enhance Lead Nurturing Capability

Connect with social platforms, closely track user needs and preference changes, pay attention to user feedback, and capture customer behavior. Use tagging to establish customer segmentation, conduct precise marketing, and manage the digital marketing process in a closed loop.
Enhance Sales Conversion and Team Efficiency

Connect with social platforms, closely track user needs and preference changes, focus on user feedback, and capture customer behavior. Use tagging to establish customer segmentation, conduct precise marketing, and manage the digital marketing process in a closed loop.
Enhance User Experience

Meet customers' personalized needs through flexible combinations of different products or benefits to retain customers with value-added services, use additional services as a moat in differentiated competition, and achieve mutual benefits with partners.

Customer Success Stories

Ruitai Information Helps Shanshi Web Technology Upgrade Global Marketing Digitalization
Joining hands with Ruitai Information to jointly build an integrated marketing management system
Ruitai Information helps Qiaoxin Real Estate build an end-to-end marketing service system
Ruitai Information helps Cedar Holdings build a group level marketing service management platform

Ruitai Information Helps Shanshi Web Technology Upgrade Global Marketing Digitalization
Joining hands with Ruitai Information to jointly build an integrated marketing management system
Ruitai Information helps Qiaoxin Real Estate build an end-to-end marketing service system
Ruitai Information helps Cedar Holdings build a group level marketing service management platform

Why Choose RekTec Information

Team Advantages

800+ enterprise service experts providing professional product experience
Service Advantages

Comprehensive services spanning consultation, implementation, and customer success.
Case Advantages

More than 800 industry benchmark cooperation experiences, global transformation expertise.
Industry Coverage

High-tech/New Energy, Manufacturing, and 7 major industries.

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Embark on the new era of digital transformation immediately

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400 9289 022

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Solutions

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Service Capabilities

Microsoft Dynamics CRM
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About Us

Hotline service

400 9289 022

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