Centered on customers, covering the entire process of customer development, follow-up, management, maintenance, and value management.
Industry Challenges
Rough customer management
Rough customer management
Lack of systematic classification management, unable to conduct targeted marketing and services.
Low customer acquisition efficiency
Lack of systematic sales process
Traditional advertising and sales promotion are becoming less effective, with increasing customer acquisition costs.
Opaque sales process
Opaque sales process
Uncontrollable sales process, high risk of order conversion, complex collection/recognition work.
Low customer satisfaction
Low customer satisfaction
Difficulty in ensuring after-sales service quality, response efficiency, and costs, leading to low customer satisfaction.
RekTec Information General High-tech Industry Solutions
Customer Management
Establish a comprehensive customer data system, including profiles, sales volume, needs, etc., supporting customer insights, target decomposition, and strategy formulation.
Sales Management
Build a standardized sales process, tracking the entire process from new and existing customer needs identification to opportunity management.
Channel Management
Establish a dealer development and evaluation system, achieve online collaboration, and assess performance based on data.
Sales Forecasting
Use sales data to support forecasting management, analyze achievement, guide sales, and assist decision-making.
Contract/Order Fulfillment
Streamline the process from opportunity to payment, track order progress and performance in real-time.
Customer Satisfaction
Establish a closed-loop complaint process, proactive services and follow-ups to enhance satisfaction and achieve long-term cooperation.
Customer Management
Establish a comprehensive customer data system, including profiles, sales volume, needs, etc., supporting customer insights, target decomposition, and strategy formulation.
Sales Management
Build a standardized sales process, tracking the entire process from new and existing customer needs identification to opportunity management.
Channel Management
Establish a dealer development and evaluation system, achieve online collaboration, and assess performance based on data.
Sales Forecasting
Use sales data to support forecasting management, analyze achievement, guide sales, and assist decision-making.
Contract/Order Fulfillment
Streamline the process from opportunity to payment, track order progress and performance in real-time.
Customer Satisfaction
Establish a closed-loop complaint process, proactive services and follow-ups to enhance satisfaction and achieve long-term cooperation.
Solution Value
Efficient Lead Acquisition and Conversion
Efficiently reach target customers, quickly establish a brand and acquire leads; effectively convert leads from various channels into orders quickly.
Streamline Processes for Efficient Collaboration
Marketers, sales, business, and technical staff collaborate efficiently, quickly respond to customer needs; streamline end-to-end processes to achieve online and visual business operations, and make decisions and actions based on data.
Establish a Replicable Sales Team
Standardize the sales system, accumulate customer resources, help sales personnel get up to speed quickly; managers keep real-time track of the sales team's progress to provide timely support and guidance.
Service Assurance and Long-term Cooperation
Improve forecasting accuracy, guide production and inventory, ensure supply and delivery; promptly respond to customer complaints, track processing progress and outcomes.
Customer Success Stories
RekTec Information assists in creating a global digital marketing service platform.
Leveraging the RekTec Information platform to boost global sales productivity.
Improve global digital marketing management capabilities, achieve end-to-end production and sales collaboration.
Comprehensively enhance data efficiency and speed up the digital transformation of services.
RekTec Information assists in creating a global digital marketing service platform.
Leveraging the RekTec Information platform to boost global sales productivity.
Improve global digital marketing management capabilities, achieve end-to-end production and sales collaboration.
Comprehensively enhance data efficiency and speed up the digital transformation of services.
Why Choose RekTec Information
Team Advantages
800+ enterprise service experts providing professional product experience
Service Advantages
Comprehensive services spanning consultation, implementation, and customer success.
Case Advantages
More than 800 industry benchmark cooperation experiences, global transformation expertise.
Industry Coverage
High-tech/New Energy, Manufacturing, and 7 major industries.
Contact Us
Embark on the new era of digital transformation immediately