RekTec Information CRM - Trusted CRM System Service Provider for Medium to Large/Enterprise-Scale Companies

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Industry Challenges

Scattered customer information

Scattered customer information

Distributors/key accounts and important customers are in the hands of sales personnel, with a high risk of customer loss
Lack of systematic sales process

Lack of systematic sales process

Difficulty in controlling sales personnel's customer visits, execution processes, and outcome assessments, lacking closed-loop management
Lack of visibility in order execution

Lack of visibility in order execution

Order information and production delivery are completed offline, with isolated information, making it hard to track order delivery
Untimely customer service

Untimely customer service

Service and sales information are isolated, with unregulated service delivery management processes, poor customer experience, and difficulty in collecting payments
Lagging data analysis

Lagging data analysis

Business data managed in Excel, unable to promptly discover business issues, failing to provide management with decision-making support
Lagging data analysis

Lagging data analysis

Business data managed in Excel, unable to promptly discover business issues, failing to provide management with decision-making support

RekTec Information Manufacturing Industry Solutions

Customer Management

Focus on key account management, enhance customer value, and build a 360-degree customer view.
Opportunity Process Management

Drive sales process management with design, control sales progress and enhance conversion, while managing team collaboration and sample management.
Sales Management

Conduct sales forecasting based on customer needs and opportunities, follow up on forecast analysis, and track order, shipment, and payment progress.

Customer Satisfaction

Timely response and handling of customer complaints, regular proactive services to enhance customer satisfaction and achieve long-term strategic cooperation.
Team Management

Empower the sales team to help them reasonably set work plans, quickly handle business, and timely query performance and data.
Insight Analysis

Use business data insights to drive and guide sales operations, assisting managers in making efficient decisions and market judgments.

Customer Management

Focus on key account management, enhance customer value, and build a 360-degree customer view.
Opportunity Process Management

Drive sales process management with design, control sales progress and enhance conversion, while managing team collaboration and sample management.
Sales Management

Conduct sales forecasting based on customer needs and opportunities, follow up on forecast analysis, and track order, shipment, and payment progress.
Customer Satisfaction

Timely response and handling of customer complaints, regular proactive services to enhance customer satisfaction and achieve long-term strategic cooperation.
Team Management

Empower the sales team to help them reasonably set work plans, quickly handle business, and timely query performance and data.
Insight Analysis

Use business data insights to drive and guide sales operations, assisting managers in making efficient decisions and market judgments.

Solution Value

Streamline end-to-end processes

Streamline the entire process from lead opportunities, quoting, ordering, to payment collection to improve operational efficiency.
Customer Value Management

Grade customer value, develop different marketing service strategies for different customers to enhance their value.
Forecasting and Sales Analysis

Understand customer needs to effectively set sales forecasts, track order, shipment, and payment progress, and analyze forecast achievements.
Focus on Customer Satisfaction

Timely response and handling of customer complaints, regular proactive services to enhance customer satisfaction and achieve long-term strategic cooperation.
Empower the Team

Drive sales operations through goals/performance, enhance the sales team's work efficiency through mobility.

Customer Success Stories

RekTec Information helps Transfar Group to deepen customer engagement and improve opportunity conversion
RekTec Information aids Hailide in enhancing the experience of key customers.
RekTec Information assists Goer Shares in enhancing customer management and process efficiency.
Establish an efficient service platform to boost digital service management capabilities.

RekTec Information helps Transfar Group to deepen customer engagement and improve opportunity conversion
RekTec Information aids Hailide in enhancing the experience of key customers.
RekTec Information assists Goer Shares in enhancing customer management and process efficiency.
Establish an efficient service platform to boost digital service management capabilities.

Why Choose RekTec Information

Team Advantages

800+ enterprise service experts providing professional product experience
Service Advantages

Comprehensive services spanning consultation, implementation, and customer success.
Case Advantages

More than 800 industry benchmark cooperation experiences, global transformation expertise.
Industry Coverage

High-tech/New Energy, Manufacturing, and 7 major industries.